Warranties

Dive Otago is an authourized dealer of all the brands we sell, so you can be reasured if something goes wrong we have the right contacts in the right places.


WARNING: Goods must be pruchased from an authorised dealer

If you obtain Aqua Lung products from an unauthorized dealer, your warranty will not be valid, and we cannot offer you the assurances of quality and satisfaction afforded by the Aqua Lung Warranty Program. 

WARNING: You must be a trained diver 

It is dangerous for untrained and uncertified persons to use the equipment covered by these warranties. Therefore, use of these products by an untrained person renders any and all warranties null and void. Use of Scuba equipment by anyone who is not a certified diver, or receiving training through a recognized certification agency, shall render void all warranties, expressed or implied.  

Aqualung

The suppliers warranty covers a three year manufacturing warranty of all Aqua Lung products. This covers any manufacturing, workmanship or material faults and extends to regulators, BCD’s, wetsuits and soft goods.

Suunto

All Suunto products are covered under a two year manufacturing warranty. If purchased with an authorized dealer in New Zealand, this is extended to three years.

Sharkskin

All Sharkskin products - with a limited lifetime warranty covered on all stitching.

Apollo

The suppliers warranty covers any products which fail to perform its duty or causes delays to occur. A repair or replacement model will be provided for defects in workmanship or materials over 12 months. Wear and tear is taken into consideration over this period.

Any products outside of a warranty can be repaired with only the cost of labour, parts and freight charged.

The supplier will not cover loss or damage of products caused by the owner or a directly related other.

Oceanic/ Aeris BCDS

Two-year from date of purchase on materials and workmanship. Requires annual service. Exception Hose end o-rings, hose fitting corrosion, punctures or cuts to aircell